Please select either UK or international to find delivery information for all online orders.
Our warehouse continues to fulfil our online orders while adhering to strict social distancing and hygiene guidelines. Orders are still processed at our usual fast pace and are typically shipped the same working day. However, due to the ongoing global situation our delivery partners may be working with reduced resources, which may cause delays in our deliveries.
* Please note * Due to overwhelming demand for our Fiver Friday and Tenner Tuesday promotions orders may be despatched at a slower rate than usual.
FREE on all UK orders over £40
We will send your order using 'Royal Mail First Class Signed For' unless you have chosen the below Next Working Day option at checkout. UK orders are charged £3.99, or this is free for orders over £40. Once payment has been received, your order is processed by our warehouse and you can expect to receive your delivery within three working days (typically it arrives the next day). If you have not received your order a few days after receiving confirmation it was despatched, we would advise contacting your local Royal Mail depot to see if they are holding the order for you.
NEXT WORKING DAY DELIVERY
We use DHL for UK orders have selected and paid for the guaranteed next working day option. Orders must be received before 1pm the preceding working day. Eg, orders received before 1pm on a Friday are guaranteed to be delivered on the Monday. Whereas an order placed on Monday morning is guaranteed for Tuesday delivery.
FREE Worldwide express shipping for orders over £100*
We are able to deliver worldwide from our UK base using the professional courier DHL, which enables us to constantly track the product. Delivery can take from between 1-5 days after being despatched from our warehouse and our warehouse despatchs most orders the same day. Orders sent to the USA are sent using on demand delivery and we have known orders to the USA East Coast to arrive the next day!
Delivery charges are automatically calculated at the checkout and are based on the DHL prices. Charges are fixed per order, and you can get a quote by going to 'My Cart' and entering your location details.
*Please be aware that orders travelling overseas may incur customs charges/duties requiring payment from the customer. This is standard procedure for individuals importing items such as costume jewellery into a country and are calculated according to the local import regulations in that country. Buckley London are not responsible for any import taxes a customer may be billed - they do not form part of the shipping charges. Failure to pay such duties will often result in the order being held and destroyed. These customs charges will also be eligible whichever shipping method or courier we use - we cannot therefore adhere to requests to use a different shipping method to try and avoid charges as this will be unsuccessful.
Unfortunately we are currently unable to send orders to India, Brazil, Russia, Indonesia, Syria, Iran and Sudan, due to their restrictions on importing costume jewellery and problems with access via our couriers. Chinese customers please note that we are unable to deliver orders over £100 value to business addresses and cannot be held responsible should customs clearance issues arise as a result of delivering to a work place.