REGISTER YOUR ITEM FOR WARRANTY

Get 20% off your next online purchase when you register your item for warranty. Please let us know where and when you bought the item, and a little about yourself and we'll add it to our registered list.

All our jewellery is covered by a 2 year international warranty which you can read in full here. We advise following these simple steps to help you care for your Buckley London jewellery purchases. Avoid allowing the jewellery to come into contact with every day chemicals such as soap, washing up liquid, perfume, deodorant, etc, as these chemicals will damage the plating on the jewellery, and may cause rapid deterioration in the finish of the piece. Salt water also has the same effect – so avoid wearing your jewellery whilst bathing and swimming! Jewellery is best stored in its original packaging; this will help to prevent it becoming scratched, or the chains on your pendants becoming tangled. In the case of our sterling silver, this is British standard 925 silver (925 parts silver per 1000). Should the silver start to tarnish, which is a natural process and occurs in all silver items, polishing the item gently with a soft cloth should restore is lustre. Equally, costume jewellery should not need cleaning with anything more abrasive than a soft polishing cloth.